The terms "You," "Your," "Yours" and "User" refer to the entity, person, or organization using our Site. "We," "Us," and "Our" refer to Apoxy, Inc. and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Service. For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at support@apoxy.dev.
01Information we collect from you
We collect the information You provide to us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and to allow us to comply with our legal obligations.
- Account signup information. When You create the account, we ask You to provide signup information such as email, name, surname, phone, username, passwords, and address.
- Communications, chats, messaging. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
- Payment information. To order and use features of the Site, we may require you to provide certain financial information to facilitate the processing of payments. We collect your credit or debit card number, card type, expiration date, billing address, tax number, and name.
- Login information. We collect login information if You are logging in to our account with Authentication Data.
02Information we collect automatically
When you use our Site or contact us directly we may collect information, including your personal information, about the way you act on our Site, the services You use, and how You use them. This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations, and given our legitimate interest in being able to provide and improve the functionalities of the Site.
- Log data and device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
- Tracking technologies and cookies. We use cookies, beacons, and a customer number. We also automatically collect information about your device's operating system.
- Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
03How we use your information
We process your information adhering to the general data processing principles. We may use the information we collect through our Site for a number of reasons, including to:
- identify users
- create accounts
- create a trusted environment
- create statistics and analyze market
- stay connected
- customize marketing
- send billing information
- manage user orders
- contact users
- improve services
- ensure data security and prevent fraud
- comply with applicable laws
- request feedback
- provide support
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
04Direct marketing
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw your consent for direct marketing and refuse to receive information from us, you may exercise such option at any time by clicking on a link for that purpose at the bottom of our newsletter emails.
05How we may share your information
We may share your information with third parties that we use to provide and support our Services:
- PropelAuth, Inc.
- PostHog, Inc.
- Google Analytics
We may also disclose your information to third parties:
- where required by law or regulatory requirement, court order, or other judicial authorization;
- in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
- in connection with the sale, transfer, merger, bankruptcy, restructuring, or other reorganization of a business;
- to protect or defend our rights, interests, or property, or that of third parties; to investigate any wrongdoing in connection with our products and services; and to protect the vital interests of an individual.
06Cookies
Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Cookies from our Site cannot be read by other sites. Most browsers will accept cookies unless you change your browser settings to refuse them.
Cookies we use on our Site:
- Strictly necessary cookies — required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as detect malicious activities.
- Functional cookies — improve the functional performance of our Site and make it easier for you to use. These cookies remember settings selected by visitors (for example, language and time zone).
- Performance cookies — show us if a visitor has visited our Site before. They allow us to recognize and count the number of users and see how such users navigate through our Site.
- Marketing, targeting, and advertising cookies — record your visit to our Site, the pages you have visited, and the links you have followed. We then use this information to make advertising displayed on it more relevant to your interests.
You may find more information about how to delete cookies, as well as other useful information related to the use of cookies, at allaboutcookies.org.
07Information from minors
This Site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services. We will delete any information we discover is collected from a minor. Please contact us if you believe we might have information about a minor.
08Sensitive information
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation. Please do not send, upload, or provide us any sensitive data and contact us if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.
09Payment information
To order and use our services we may require you to provide certain financial information to facilitate the processing of payments. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. All payment data is stored by Stripe. You may find their privacy policy at stripe.com/privacy.
10Third-party links
Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.
11Retention
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
12Security
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish, or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive information whose disclosure could cause you substantial or irreparable harm. If you have any questions regarding the security of our Site or Services, you are welcome to contact us at support@apoxy.dev.
13Your rights
You are entitled to a range of rights regarding the protection of your personal information:
- The right to access. If you wish to access your personal information that we collect, you can do so at any time by contacting us.
- The right to rectify inaccurate information. You can correct, update, or request deletion of your personal information by contacting us.
- The right to object to processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
- The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence. However, we recommend attempting to reach a peaceful resolution by contacting us first.
- The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.
14Application of policy
This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services, or other sites linked from our Site or Services.
15Amendments
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
16Acceptance of this policy
We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform users in the way indicated in Section 15. Continued use of this Site implies acceptance of the revised Policy.
17Further information
If you have any further questions regarding the data we collect, or how we use it, please feel free to contact us at support@apoxy.dev.